General Information

Where is your store?
We have four locations! (Sometimes five)!

We are open 7 days a week at our Britannia and Bowness locations!
Monday to Friday: 9 a.m. to 8 p.m.
Saturdays: 9 a.m. to 7 p.m.
Sundays: 10 a.m. to 6 p.m.
In addition to our treats, you'll find a great selection of natural foods (raw, dehydrated & dry), supplements, and accessories. We are competitively priced, with not one but 2 loyalty programs!

You can also find us at The Calgary Farmers' Market (www.calgaryfarmersmarket.ca) year-round.

Calgary Farmers' Market South
Thursday to Sunday: 9 a.m. to 5 p.m.
Closed Monday - Wednesday

Calgary Farmers' Market West 
Wednesday to Saturday: 9 a.m. to 7 p.m.
Sunday: 9 a.m. to 5 p.m.
Closed Monday & Tuesday

Bon A-Pet-Treat! is also often out and about supporting local charities and festivals around the city of Calgary. Check out our Instagram (@petbakery) to see where we’ll be!

What makes Bon A-Pet-Treat so different?
We know that there are hundreds of different treats you can give your pet. What makes a Bon-A-Pet-Treat! product different from the other prepackaged, mass-produced treats is that EVERY item is wheat, corn, soy, and by-product free, ensuring that your dog gets the best and healthiest treat. Our recipes are handmade from scratch in our very own in-house bakery. We truly care about your pet because we also have pets of our own.

Our goal is to ensure that your pet is both happy and healthy - we do not add any preservatives or artificial flavours to our products. For example, our peanut butter is made from nothing but natural, roasted peanuts, and our ingredients are sourced locally when possible. You'll know exactly what we use in each product. Each of our ingredients has been carefully researched to ensure that only the best is used in our bakery. Not only are our ingredients veterinarian-approved, but we have also put them through the scrutiny of several animal nutritionists!

So yes, because we don't use preservatives, all of our products are perishable. They are baked in small batches to guarantee that you are getting the best quality biscuits at any given time. You can rest assured that you are feeding your pet something natural - no chemicals/preservatives added! Wouldn't you rather have it that way? We sure would!

 

What if my pet is picky?
Like people, pets have different tastes in food. What may be delicious to one pet may not be so appetizing to another. At Bon A-Pet-Treat!, we do our best to meet the demands of every pet.

How long are the products good for?
Storage instructions are listed on each item, however, the simple answer - treat it like human food! How long do you keep freshly baked cookies for? Our soft treats can be kept at room temperature for a day, otherwise, we recommend it go in the freezer. The refrigerator tends to dry out the softer treats and makes them hard, while the freezer keeps them nice and moist. Our hard biscuits will last much longer (~ 1 year) since the moisture has been drawn out of them but it is still recommended that they are kept in a cool, dry place. When in doubt, just pop them in the freezer! But let's be honest...your pet will devour these treats long before you get a chance to freeze them! 

How much should I feed my pet?
This is very important, so listen up! Proportioning is essential. We run into the problem of having obese cats/dogs nowadays and we have no intention of adding to that population. Although there is no added fat in our products, we must still be cautious not to overfeed our pets. How would you feel after eating a 10-pound steak or a 3-pound chocolate cake all in one sitting? We are betting not so good! Let's face it, most dogs will eat an entire bag of treats if given the opportunity. So please don't feed your 2 pound Chihuahua an entire slice of carrot cake - they won't be 2 pounds after that! Basic rule - treats are not meant to be meal replacements. Please treat a treat - like a treat! Treats should not exceed more than 10% of their daily diet.

How do I know what my pet will like? 
You won't know until you try. But we have found that picky pets like the softer treats broken up into small pieces. The softer treats strongly mimic human food and it is the closest thing to human food you can give, minus the fat, salt, and sugar. We also offer a variety pack filled with a random mix of our flavours, so you'll know which ones they'll really like for next time!

What are carob chips? I can't believe it's not chocolate!
Trust me, it's not - we've tasted it! The term "death by chocolate" holds very true for our furry friends because of the lethal theobromine in chocolate. We use a cocoa substitute known as carob. Carob is not only edible for pets but is rich in protein and calcium. It also contains vitamins A, B, and D and several important minerals. Carob is also known to help with diarrhea in both humans and animals.

Do you have cat products?
YES! In addition to our homemade cat treats, we also carry natural foods, kitty litter, toys, cat nip, cat grass, and accessories. Tons to choose from!

 

Do you have apparel (jackets, hoodies, sweaters, booties, etc)?
YES! We offer cooling vests, bandanas, lifejackets, and raincoats in the spring/summer months! For the winter we carry hoodies, sweaters, jackets, booties, suspender boots, and parkas! We change out our gear with the seasons but our website always has all of these products no matter what season it is. Exchanges can be done in person within 30 days of purchase unless otherwise marked. Merchandise must have original tags and be in unused condition.

 

Order time
We will respond to all emails or voice messages within a 48 hour period (if not, please try again - we might have not received it. Although fantastic, technology is not always reliable) We will try to fulfill your request as quickly as possible. We know how impatient pets can be when it comes to food!

Methods of Payment
We accept credit cards, debit cards, and cash. All custom orders must be prepaid. Sorry, we do not accept cheques and cannot take payment over the phone.

I am part of a non-profit organization and was wondering about donations? 
We would love to help, but there is a small administrative catch. Simply visit our website and find the information under Donations Requests. Please submit your forms early - we require 60 days notice!

Did we miss something?
If you have any other questions please feel free to email us at hello@petbakery.ca or call us at Bowness: (403) 286-7389 or at Britannia: (403) 455-7389 anytime!